Zuzana Papulová
Assoc. Prof. Zuzana Papulová, PhD.
Assoc. Prof. Zuzana Papulová, PhD. completed her bachelor’s, master’s, and doctoral studies at the Faculty of Management, Comenius University Bratislava. She earned her bachelor’s degree in Management, followed by a master’s degree specializing in Strategic Management, and subsequently completed her doctoral studies in Business Management. She was the first graduate of the Faculty of Management to be awarded the academic title of Associate Professor. She has completed several study visits abroad, including at IESE Business School in Barcelona, the University of Cambridge, the University of Lyon, and the University of Groningen. As a visiting lecturer at Lille Catholic University, she taught courses in Strategic Management and Strategic Partnership. She currently holds a professorship-level academic position at the Department of Strategy and Entrepreneurship, where she also serves as Deputy Head of the Department.
In her teaching activities, she focuses on the development of courses in Strategic Management, Strategic Thinking and Strategy, and Business Process Management, as well as teaching these courses in both Slovak and English. Her research focuses on current issues in the development of strategic management theory and its application in managerial practice, as well as on improving business processes in response to emerging technological trends. The results of her research have led to numerous scholarly articles and conference papers, which are regularly presented at scientific conferences in Slovakia and abroad. Assoc. Prof. Papulová is among the most frequently cited authors at the Faculty and regularly receives recognition from the international academic community. This is evidenced, for example, by the Best Paper Award she received for her presentation at an international conference held at Brunel University in London.
In her research on business process management, she has built on the knowledge and experience gained during her professional practice at IDS Scheer, in her role as a Process Specialist at Slovak Telekom, and through collaboration with various consulting firms. She has worked in several expert teams and on projects focused on process mapping, analysis, and optimization. She holds the following certificates:
§ Process Manager and Auditor in Public Administration (TAYLLOR & COX, Slovakia)
§ Internal Auditor for IT Service Management according to ISO 20000-1:2018 (BSI – The British Standards Institution)
§ Business Process Modelling using BPMN 2.0 (GOPAS)
§ International Faculty Development Program (IESE Business School)
§ Creative Problem Solving (ICG Capability)
She is a member of the Academic Senate of the Faculty of Management, as well as a member and Deputy Chair of the Doctoral Studies Committee at the Faculty. She is also a member of the Research Lab on Industry 4.0 and Management Transformation at the Department of Strategy and Entrepreneurship. She also previously served as a member of the Scientific Board of the Faculty of Management at Comenius University in Bratislava. She has authored or co-authored more than 115 publications, which have received over 500 citations, including more than 160 citations indexed in the Web of Science (WoS) and Scopus databases.
Publications:
https://petra.uniba.sk/?fn=detailAutorForm&sid=124634ADD5218DF997402AEB7E (click the number next to “Publikačná činnosť vo všetkých roliach” to view)
Research and Projects:
VEGA Project No. 1/0113/24 (2024–2026): Emerging Digital Technologies and Their Impact on Reducing Supply Chain Vulnerability: Building Lean, Agile, Resilient, and Sustainable Supply Chains in an Era of Unpredictable Disruptive Events – Research Team Member
VEGA Project No. 1/0614/23 (2023–2025): Business Readiness for Industry 4.0 Challenges from the Perspective of Business Processes and Business Process Management – Project Manager
VEGA Project No. 1/0773/20 (2020–2022): Intellectual Capital Management and Measuring Business Innovation in Slovakia – Project Manager
VEGA Project No. 1/0792/20 (2020–2022): Investigating Changes in Business Management in Slovakia in Connection with the Transition to Industry 4.0 – Research Team Member
APVV-17-0656 (2018–2021): Transforming the Management Paradigm of Organizations in the Context of Industry 4.0 – Research Team Member
VEGA 1/0920/11 (2011–2013): Intellectual Capital Management as Part of Strategic Management of Enterprise Value – Research Team Member
ITMS Code 26140230009 (2006–2008): Creation of an MPH (Master of Public Health) Study Program in English at Comenius University in Bratislava – Research Team Member
VEGA 1/3788/06 (2006–2008): Activating Strategy and Strategic Management to Improve the Performance of Enterprises in Slovakia – Research Team Member
ITMS Code 13120120156 (2006–2008): Pilot Project of Building E-learning at the Faculty of Management – Assistant Project Manager
Subject Areas for Theses:
Master's Theses (Diploma Theses & Practical Internships)<s></s>
1. Analysis and Optimization of Business Processes
2. Process Improvement Approaches for Digital Transformation
3. The Use of Artificial Intelligence in Process Improvement
4. Assessing Business Process Readiness for Artificial Intelligence Implementation
5. Improving a Selected Business Process through Intelligent Technologies
Doctoral Dissertation's Theses
1. The Use of Artificial Intelligence in Business Process Management
2. Business Process Management Supported by Automation and Digitalization
3. Artificial Intelligence as a Tool to Support Managerial Decision-Making: Benefits, Risks, and Determinants of Effective and Safe Use in Businesses
Contact:
Phone: +421 2 9021 2110
Office: P-007
e-mail: zuzana.papulova@fm.uniba.sk